SKY Perfect JSAT Holdings Inc.

This English translation of the Privacy Policy is intended for reference purposes only. Please note that the Japanese Privacy Policy is the original, and in the event of any conflict between the Japanese Privacy Policy and this English translation, the Japanese Privacy Policy shall prevail.

SKY Perfect JSAT Holdings Inc. – Privacy Policy

SKY Perfect JSAT Holdings Inc. (the “Company”) is aware of its extremely important responsibilities with respect to the protection of personal information, and in order to fulfill those responsibilities, hereby establishes the basic policy regarding the personal information protection set forth below, develops a personal information protection management system, and thereby causes all officers and employees of the Company and related parties to be thoroughly informed of this basic policy.

Basic Policy on Personal Information Protection

Handling of Personal Information

The Company will make public announcements for the Company’s handling of personal information and customer contact point as follows:

1.Scope of the Purposes of Use of Personal Information

Except in cases prescribed by the laws and regulations, the Company shall only use personal information within the scope of the purposes of use stipulated below.

Each Type of Reception Services (requests for materials, opinions, inquiries, etc.)

1. Sending the requested materials
2. Making contact regarding provided opinions, etc.
3. Providing information regarding services and other useful information, etc.
4. Requesting participation in surveys on improving services, etc.
5. Conducting various types of statistical processing

Personal information on shareholders, business partners, institutional investors and analysts, subscribers to e-mail distribution service.

• Shareholders: Sending each type of notification and materials stipulated in the Companies Act, etc.
• Business partners: Notifications, business negotiations, conclusion of contracts, and provision of information to assigned staff members as required for business
• Institutional investors/ analysts: Information about investor relations and other meetings
• Subscribers to e-mail service: E-mail distribution of press releases relating to investor relations and corporate public relations, events and other information
• Other parties offering personal information to the Company: Responses to inquiries

Personal Information Related to Human Resources

• Retirees: Correspondence and communications related to labor-related laws, and necessary communications for business purposes
• Alumni association members: Operation of the alumni association, and for necessary communications such as event notifications

Personal information related to video recordings, audio recordings and e-mail content

• Video recordings from surveillance cameras inside facilities: Crime prevention, disaster prevention, and other safety management
• Audio recordings of conversations/e-mail records: Confirmation of the contents of customer demands and requests, etc., improvement of the quality of handling, information security management

2.Provision of Personal Information to Third Parties

Except in cases prescribed by the laws and regulations, the Company shall not provide third parties with any customer’s personal information without the prior consent of the customer him/herself.

3. Joint Use of Personal Information

The Company jointly uses personal information as follows:

[1] Joint Use of Personal Information Related to Inquiries Directed to the Company

• Purpose of use: Appropriate responses to inquiries.
• Extent of joint users: The group companies
• Details of personal information: Name, phone number, email address, and other information provided.
• Person responsible for managing the personal data: Koichi Matsutani, Chief Information Management Officer, Board Director, Senior Managing Executive Officer, Unit President, SKY Perfect JSAT Corporation.
• Method of acquisition: Obtained through dedicated web form input.

[2] Joint Use of Personal Information Obtained from Each Type of Reception Services

• Purpose of use: Within the scope of the purposes listed in 1. "Each Type of Reception Services", including notification on sustainability-related material requests and video viewing on SKY Perfect JSAT Group websites.
• Extent of joint users: SKY Perfect JSAT Corporation.
• Details of personal information: Name, contact information (phone number, email address, address), organization affiliation (company name, organization name, department name).
• Person responsible for managing the personal data: Koichi Matsutani, Chief Information Management Officer, Board Director, Senior Managing Executive Officer, Unit President, SKY Perfect JSAT Corporation.
• Method of acquisition: Obtained through phone reception and web form input.

[3] Joint Use of Personal Information of Alumni Association Members

• Purpose of use: The operation of the alumni association.
• Extent of joint users: SKY Perfect JSAT Corporation.
• Details of personal information: Name, contact information (address, phone number, email address).
• Person responsible for managing the personal data: Koichi Matsutani, Chief Information Management Officer, Board Director, Senior Managing Executive Officer, Unit President, SKY Perfect JSAT Corporation.
• Method of acquisition: Obtained through phone reception, written communication, email, and input on dedicated web forms.

4.Outsourcing of Personal Information Handling

The Company may outsource the handling of personal information of the customer for the purpose of information processing, etc. The Company shall only select outsourcing companies that fulfill the selection criteria established by the Company for managing personal information, and shall undertake appropriate management and monitoring.

5.Disclosure of Retained Personal Data

With regard to any principal’s personal data retained by the Company, the Company shall appropriately respond to any request from such principal or their representative to notify them of the purposes of use thereof, disclose, correct, add or delete the contents thereof, erase the same, suspend the use thereof, suspend the provision thereof to any third party, or disclose records of data provision thereof in accordance with the Act on the Protection of Personal Information.

1. Company Name and Representative
   SKY Perfect JSAT Holdings Inc.
   1-8-1 Akasaka, Minato-ku, Tokyo 107-0052
   Koichi Matsutani, Chief Information Management Officer, Board Director
2. Customer Service Contact Point
   SKY Perfect JSAT Holdings Inc.Officer in Charge of Disclosure Requests, Information Management Office
   Inquiry Form  
3.  Request items
   1. Disclosure requests regarding notification of purposes of use of personal data retained by SKY Perfect JSAT Holdings Inc.
   2. Requests regarding disclosure of personal data retained by the Company
   3. Requests regarding correction, addition or deletion of the contents of personal data retained by the Company
   4. Requests regarding discontinuance of use or erasure of personal data retained by the Company
   5. Requests regarding suspension of provision of personal data retained by the Company to third parties
   6. Requests for disclosure of records on the provision of personal data to third parties retained by the Company
4. Procedures
   1. Please make inquiries using the following form:
      Personal Information Protection related Inquiries
   2. Please fill in the designated matters using the request form separately sent by the Company after your inquiry and mail it to the Company.
      Your address may be asked for in advance in order to send necessary documents.
5. Verification of identification
   1. In order to confirm the identity of the principal, you may be requested to attach a copy of identification documents, etc., issued by a government agency (e.g. driver’s license, health insurance policy) (leaving the name, address and date of birth, and with the other items redacted).
   2. The following representative may make requests on behalf of a principal.
      • a legal representative for a minor or an adult ward;
      • a representative entrusted by a principal with making a request for disclosure, etc.
      In the case of a request by a representative, in addition to the identification documents for both the principal and their representative, you may be requested to attach a document certifying a power of attorney, meaning a document through which one can confirm the relationship between a legal representative and a principal who is a minor (a copy of family register, certificate of residence, etc.), or a registration certificate regarding an adult ward, or a power of attorney for any cases other than the foregoing.
6. Responses
   After confirming the details of your request, we will process it without delay. If we are unable to satisfy your request, we will notify you to that effect without delay and clearly explain the reasons.
   As for the request items in 4. (3) above, when a customer makes a request for disclosure set forth in [2] or [6], as a rule, the customer may choose the method of disclosure from disclosure in writing or disclosure by way of provision of electromagnetic records.
7. As for the request items in 4.(3) above, the customer is requested to pay fees in the amount of 550 yen per item for any request for notification or disclosure set forth in item [1], [2], or [6]. The method of payment shall be as described in the invoice enclosed with the reply from the Company.

6.Complaints and Consultations Regarding Personal Information

Please contact us using the inquiry form set forth below when you have complaints or wish to engage in consultation regarding by the Company’s handling of personal information.

Personal Information Protection related Inquiries

7.Personal Information Retention Period

1.  The retention period for personal information shall be the shortest period determined pursuant to the laws and regulations etc., and in accordance with the necessity for the Company's business.
2. Personal information whose retention period has passed or whose purpose of use has been accomplished shall be deleted in its entirety.

8.Safety Control Measures

The Company takes necessary and appropriate measures to prevent leakage, loss or damage of, and to otherwise safely manage, the personal information handled by the Company. The safety control measures to be taken by the Company include the following:

• Establishment of Basic Policy
  In order to ensure the proper handling of personal information, the Company has established and publicly announced a basic policy regarding matters including the compliance with relevant laws and regulations, and guidelines, etc., as well as a customer service contact point for inquiries and handling complaints.
• Maintaining Discipline in Handling of Personal Information
  The Company has established rules and manuals, etc. regarding the handling of personal information, including the responsible person, the person in charge, and their duties.
• Organizational Safety Management Measures
  The Company has established a person responsible for the handling of personal information to promote the protection and management of personal information, clarified all officers and employees who handle personal information and the scope of personal information handled by such officers and employees, and established a system for reporting to the person responsible in the event that there is a violation of the laws, rules or manuals, etc. or any sign of such violation being detected.
  The Company conducts periodic self-inspections and internal audits regarding the status of handling of personal information.
• Personnel Safety Management Measures
  The Company conducts periodic training for all officers and employees regarding the proper handling of personal information. In addition, the Company stipulates matters regarding the confidentiality of personal information in its Rules of Employment.
• Physical Safety Management Measures
  The Company strictly controls access to and from each facility, designates areas where personal information databases, etc. can be browsed or areas where servers are managed as important areas, and implements measures to prevent unauthorized persons from browsing personal information.
• Technical Safety Management Measures
  The Company implements appropriate access restrictions on file servers that store personal information, and limits the scope of personnel in charge of handling personal information and the personal information databases to be handled, etc.
  In addition, the Company has introduced a system to protect the information system that handles personal information from unauthorized external access or unauthorized software.
• Knowledge of External Environment
  When personal information is handled in a foreign country, the Company will review measures necessary for personal information safety management on a periodic and as-needed basis, upon becoming knowledgeable about the systems regarding the protection of personal information in such foreign country.

9.Use of Cookies

The Company may use cookies to analyze the status of website usage (“Browsing History”) and to collect certain Browsing History in order to distribute customized advertisements and provide information services, etc. to our customers. Such collected information shall not include any personal information that could be used to identify the customer.
Customers may also disable the use of cookies in their browser settings. (See "[3] Disabling cookies" below for details.)

1. What are cookies?
   Cookies are a technology in which, when the user accesses a specific website, the web server sends to (and saves on) the user terminals such as computers (or smartphones, tablets, or other devices with Internet connectivity), etc., a certain data file, allowing the web server to identify the status of prior use on that device when the user accesses the same website again. Specifically, customer browsing history on the website (activity history on the website) and other such information will be stored.
2. Purposes of using cookies
   The Company uses the Browsing History for the following purposes.
   
   • Improving the convenience of the Company website
     When customers use the Company website, cookie information stored on the customer’s device will be used to enable automatic login and customized page display for such customer. Cookies issued by third parties may also be used to achieve this purpose.
   • Investigation/analysis of status of use of the Company website
     The Company analyzes the status of use by customers who visited the Company website, and uses such information to improve convenience for the future. In such analysis, the Company uses cookies issued by third parties such as Google Analytics, etc.
     For more information on how data is collected and processed by Google Analytics, please refer to the following page provided by Google:
     https://policies.google.com/technologies/partner-sites?hl=ja
     You can also deactivate the use of Google Analytics from the following page:
     https://tools.google.com/dlpage/gaoptout?hl=ja
   • Distribution of customized advertisements and measurement of advertising effects
     Advertisements distributed by third parties (including Google, LY Corporation, etc.) may be posted based on the contents of the customers’ interests and the Browsing History on the Company website. In this connection, such third party may obtain and use cookie information, etc., to understand the access history information regarding the website access made by customers who visited the Company website. Cookies issued by third parties may be used to measure the effectiveness of advertisements.
     In addition, cookie information, etc. obtained by such third parties will be handled in accordance with such third party’s privacy policy. Customers may access the opt-out page on such third party’s website to stop the distribution of advertisements by such third party that uses cookie information, etc.
3. Disabling cookies
   Customers can change settings related to sending and receiving cookies. As the method of changing settings differs according to the specific browser, please check the “Help” menu on your browser.
   Please be aware that changing the cookie settings in your browser may prevent the use of some of the functions on the website, such as services that require authentication.

The Company will review and revise this Privacy Policy from time to time. In the event of any revision, the Company will promptly update this page.

Last revision date: April 01, 2024